Frequently Asked Questions


What can I expect from my first therapy session?

Your first individual therapy session will consist of a 60-minute intake, in which your current concerns and history will be thoroughly discussed. An individualized plan will also be developed based on your current difficulties and goals for treatment. If it is determined that you may benefit from other or additional services, you will be provided with necessary referrals. Subsequent sessions will be 50-minutes in length.

For family therapy, the first session typically consists of a 60-85-minute intake session, in order to allow enough time for all family members to voice their current concerns and discuss dynamics within the family. Like individual therapy, a plan will also be developed based on the family’s identified goals and concerns. If one (or more) family member(s) are also engaged in treatment with other providers (e.g., individual therapy), potential benefits of contact with outside providers will also be discussed (given a proper release of information). Subsequent sessions will be 50-minutes in length.

How long do psychodiagnostic assessments take and what can be expected afterward?

Psychodiagnostic assessments typically lasts between 4-6 hours, depending on the referral question. Assessment sessions may be extended over the course of 1-2 days for scheduling purposes and to prevent fatigue. Interviews will be conducted with you (and your child if assessment is requested for a minor) to review your history and any questions that need to be addressed. You (and your child) may also be asked to fill out questionnaires to provide additional information.

Feedback sessions are typically scheduled 2 weeks following the initial assessment session and consist of detailed discussions regarding the results of the assessment and any potential diagnoses. Recommendations for treatment and referrals will also be provided in addition to brief psychoeducation on diagnosis and symptoms.

Is my information confidential?

The information you provide on written forms and in verbal discussion in therapy and in assessments are considered Protected Health Information (PHI) and are thus protected by state and federal law. Disclosure of your PHI, including your status as a client, is strictly prohibited without your written consent, with the exception of certain situations.

According to California State Law, it may be required to disclose your PHI in the event of an emergency involving potential danger to yourself or others, and in situations involving potential child or elder abuse or neglect.

What does evidence-based therapy mean?

Evidence-based therapy uses techniques and strategies that have been researched by scientists and determined to be effective in clinical trials.  Cognitive behavioral therapy is an example of an approach that is generally highly effective for anxiety, depression, anger management, and many other common concerns. 

This, however, does not mean therapy is a "one size fits all" approach.  There are always factors that contribute to a specific therapy being more or less effective for a particular client, similar to how different people respond differently to foods and medication. To assess which techniques will be the most helpful for you, ongoing monitoring and feedback regarding your progress will take place.

How long is a typical course of therapy?

The length of treatment varies greatly from person to person, and is largely determined by the extent of the difficulties you or your family are experiencing as well as identified goals for treatment. For fairly straightforward issues, therapy sessions may range from four to six months. For more complex and long standing difficulties or challenges, it may be necessary to dedicate more time to treatment. Collaborative feedback and evaluation will be an ongoing process throughout treatment to identify whether more or less time in therapy is needed.

How do I know therapy is working?

There are many manners in which people experience growth. Several common indicators of progress may include a reduction in symptoms of anxiety, depression, or other mental health difficulties, an improvement in the relationships between family members, an improvement in social and role (i.e., school or work) functioning, and greater self-awareness or insight. An ongoing process of collaborative monitoring and discussion of goals can help to assess the effectiveness of treatment. 

Do you take my insurance?

Dr. Moshfegh does not participate in any insurance panels, however, she can provide you with a “superbill” at the end of the month to submit if you have an insurance plan that offers “out-of-network” coverage (usually a PPO plan). You may then submit the superbill you receive from Dr. Moshfegh for reimbursement. Insurance providers typically reimburse 50-80% of session costs. Coverage varies widely, so please check with your provider via phone or online for specific coverage and rates of reimbursement.

Helpful questions to ask your insurance company:

  • Do I have mental health coverage?

  • What percentage of my bill will be covered for services obtained by an out-of-network provider?

  • How many sessions will be covered per calendar year?

  • What is my deductible and has it been met?

What are your fees?

Dr. Moshfegh’s fees are set based on her years of practice, credentials, and community standards.  A limited number of reduced fee slots are available for individuals who are currently students or have financial hardship. 

Dr. Moshfegh maintains a 24 hour cancellation policy. Failure to keep any scheduled appointments without 24 hours prior notification (in the case of weekends and holidays, cancellations will need to be made more than 24 hours in advance) will incur fees.